FAQ's
Frequently Asked Questions about UGC.Click
For Creators
Do I need a large social media following to join UGC.Click?
No. We operate on a fundamental shift: we value content skill over follower count. Brands on our platform are primarily looking for your ability to create authentic, high-converting ad content. Many of our top-earning creators have minimal public followings.
I'm new and don't have any paid work in my portfolio. Can I still join?
Absolutely. We encourage you to create “spec ads” (sample videos for products you own) to showcase your skills. Our Creator Hub blog has detailed guides on how to build a compelling portfolio from scratch. Your genuine approach is your greatest asset.
How do I know what to charge for my videos?
We provide transparent resources, including rate guides and a pricing framework based on experience, usage rights, and project scope. Our platform is designed to help you set professional rates and understand the value of your work.
How does payment work, and how am I protected?
We facilitate secure transactions. Brands are required to fund projects upfront, and payments are released to you upon successful completion and approval of the work, as per the agreed terms. This built-in escrow system protects your time and effort.
What's the deal with AI on your platform?
We view AI as a creative tool, not a replacement. Creators can choose to offer services using AI for tasks like generating video variations, scripts, or collaborating with digital avatars. It’s an optional way to expand your service offerings and efficiency. The focus remains on your creative direction and authentic human touch.
For Brands
What's the difference between a UGC Creator and a traditional Influencer?
A UGC Creator is primarily a content producer hired to make authentic ads that live on your brand channels (social ads, website, email). A traditional influencer shares sponsored content with their own followers. UGC is often more cost-effective for direct content creation and scales more easily across paid ad campaigns.
How do you ensure the quality and reliability of creators?
Creators apply to join our curated network. We review their portfolios for authenticity, technical skill (lighting, audio, editing), and professionalism. Our platform also features a review and rating system, so you can see feedback from other brands. We provide clear brief templates and communication tools to set every project up for success.
Can I request revisions to the content?
Yes. Our standard project workflow includes a defined number of revision rounds, which are agreed upon in the project terms before work begins. This ensures clarity and protects both your expectations and the creator’s time.
Who owns the rights to the content created?
All projects include a clear commercial license agreement. The standard license grants your brand the rights to use the content for marketing purposes, as specified in the project scope (platforms, duration). Full “work-for-hire” or exclusive rights can be negotiated and are clearly outlined in the contract.
What are "AI Bloggers" or "AI-Assisted Content" on your platform?
This is our innovative edge. Alongside human creators, you can access services for AI-generated video avatars or AI-assisted content variation. This is ideal for scaling specific messaging, creating multilingual versions, or testing concepts rapidly. It is always disclosed as AI-generated, maintaining transparency with your audience.
How do I get started and launch my first campaign?
Simply create a Brand account, post a detailed project brief, and set your budget. You can browse creator portfolios, invite specific talent, or open your brief for applications. Our platform guides you through each step, from contracting to final delivery.